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wencai zhang
J
Jimmy
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Exit button don't show... Can't disconnect no more
complete
J
Jimmy
January 30, 2022
Fatima K.
marked this post as
complete
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February 3, 2022
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Fatima K.
marked this post as
under review
Hi there, if you are experiencing problems, please open a detailed support ticket with Zendesk.
https://zapperfi.zendesk.com
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January 31, 2022
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Hadley B
Fatima K.: I opened a support ticket and got told to manually disconnect in my wallet and/or clear cache. Why did did I need to raise a support ticket to find this out?
Why was the exit option removed, making things harder for your users to understand?
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February 1, 2022
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J
Jimmy
Can't disconnect no more only shows "Switch Wallet Provider" theres no Exit Button no more under it.. How do i disconnect now???
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January 30, 2022
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Hadley B
Jimmy: same problem for me, no option to exit/disconnect
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January 30, 2022
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Fatima K.
Hadley B: Hi Hadley!
We removed the button temporarily because you need to go into your wallet to completely disconnect with the Website. The steps provided to you are the correct ones if you want your wallet to be disconnected.
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February 3, 2022
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J
Jimmy
Fatima K.: What steps where provided to disconnect???
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February 7, 2022
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